Terms of Service

Last updated: October 27, 2026

1. About These Terms

This online store is operated by EZPICK INC, trading as XRAMFY ("we," "us," or "our"), at 7317 PARAMOUNT BLVE, PICO RIVERA, CA 90660, United States. These Terms govern your use of our store and purchases from us, together with the product information and policies presented before purchase.

This business address does not accept returns or exchanges. Contact us for return instructions.

Contact: support@xramfy.com

Our store is hosted on Shopify. Shopify provides the commerce platform; the seller for your XRAMFY order is the operator identified above. Nothing here limits consumer rights that cannot lawfully be excluded.

2. Using the Store

You must be legally capable of entering into a purchase contract, or use the store under appropriate authorization. Provide accurate order and contact information and keep account access secure if you use an account.

Do not use the store for unlawful or fraudulent activity, interfere with its security or operation, introduce malicious code, or misuse another person's information. We may restrict misuse where appropriate, subject to applicable law and obligations relating to existing orders.

3. Products and Descriptions

XRAMFY sells artificial plants and trees. Products are not living plants. The specific product page identifies the model, dimensions, supplied pot, components, and any assembly or placement requirements provided for that item.

Room photographs may include decorative outer planters, furniture, or other accessories. Such items are included only when expressly listed in the product description. Plant width and arrangement can vary with permitted shaping; dimensions and measurement methods should be read as described for the selected product.

Lighting and screen settings can affect perceived colors. These practical differences do not excuse materially inaccurate descriptions, missing listed components, or defective goods. Do not assume a product is suitable outdoors, UV-resistant, weather-resistant, child-safe, or pet-safe unless that specific claim is expressly supported for the product. Follow the supplied care and safety instructions.

4. Prices, Payment, and Promotions

The currency and applicable price are shown in the store and at checkout. Shipping charges and applicable taxes are presented before payment. Payment methods are those offered at checkout. A promotion applies only under its disclosed conditions and cannot be applied retroactively unless its terms allow it.

We may correct pricing or availability errors. If a material error affects an order, we will contact you with the corrected information and available options. We will not increase the agreed price or substitute an item without your agreement. If we cannot fulfill the order, we will cancel the affected portion and refund payments due.

5. Orders and Fulfillment

An order acknowledgment confirms receipt of your order and is not by itself confirmation that an item has shipped. Orders are subject to availability and necessary payment or fraud checks. We may decline or cancel orders for a genuine issue such as unavailable stock, failed payment, or reasonable evidence of fraud, consistent with applicable law. If payment was collected for an order we cancel, we will refund the amount due.

The stated shipping timeframe and delay procedures in our Shipping & Delivery policy apply. If we cannot meet the stated shipment timeframe, we will provide the required notice, cancellation and refund options, and obtain any necessary consent to a delay.

For a customer-requested cancellation or address change, contact support@xramfy.com promptly. Changes may not be possible after fulfillment has advanced; applicable return rights remain available.

6. Returns and Order Issues

Our Returns & Refunds policy explains return eligibility, request and shipping windows, return costs, damaged-item procedures, and refund processing. Read that policy before ordering. Neither this section nor any policy removes non-waivable rights for defective, damaged, incorrect, or misdescribed goods.

7. Content and Intellectual Property

Store branding, photographs, text, and other content are owned by or licensed to their respective rights holders. You may use the store for personal shopping purposes. Other uses require permission or a legal basis. These Terms do not assert ownership of third-party material.

If you voluntarily submit a review or photo for publication, you retain ownership and must have the necessary rights. We may display it only under the permission you grant and any separately disclosed submission terms. Sending a support photo does not by itself give permission to use it in advertising.

8. Privacy and Third-Party Services

Our Privacy Policy explains personal-information practices and available choices. Payment services and external websites may also have their own terms and privacy notices. We do not use these Terms to obtain consent for optional advertising tracking or marketing where separate consent or an opt-out is required.

9. Service Availability and Responsibility

We aim to keep store information accurate and the site available, but temporary interruptions or technical errors may occur. We will address order issues through the contact and policy processes described here.

Any exclusions or limitations apply only to the extent permitted by applicable law. Nothing in these Terms excludes liability or remedies that cannot lawfully be excluded, including applicable mandatory product warranties or consumer protections.

10. Disputes, Changes, and Contact

Please contact support@xramfy.com with your order number and a description of any issue so we can try to resolve it. This does not prevent you from pursuing available legal remedies or contacting an appropriate authority.

We may update these Terms prospectively and will revise the date above. The terms presented for an order remain applicable to that order unless a lawful change is agreed; updates do not retroactively remove rights. If part of these Terms is unenforceable, the remaining provisions continue to the extent permitted by law.

Questions: support@xramfy.com