Privacy Policy

Last updated: October 27, 2026

1. Who We Are

This Privacy Policy explains how EZPICK INC, trading as XRAMFY ("XRAMFY," "we," "us," or "our"), collects, uses, and discloses personal information when you visit our online store, purchase our products, or contact us.

Business address: 7317 PARAMOUNT BLVE, PICO RIVERA, CA 90660, United States.

Privacy contact: support@xramfy.com

Our store is powered by Shopify. Shopify and other providers process information to operate services such as the storefront, checkout, and payments. Depending on the service and applicable law, providers may act on our instructions or process information for their own purposes described in their privacy notices. Shopify's privacy information is available at https://www.shopify.com/legal/privacy.

2. Information We Collect

Depending on how you interact with us, we collect:

• Contact and delivery information: your name, email address, billing and shipping addresses, and phone number when provided or required for your order.
• Order and transaction information: products purchased, order totals, payment status, refunds, and delivery information. Payment providers process payment credentials through checkout; information available to us depends on the payment method and provider.
• Customer service information: messages, order numbers, and photos or other information you send about a product or order.
• Account information: account details and order history if you create or use a customer account.
• Device and usage information: information such as IP address, browser type, device identifiers, pages viewed, and interactions with the store, collected through the platform and technologies actually enabled on the site.
• Marketing preferences: your subscription choices and interactions with marketing messages if you subscribe.

Please do not send full payment-card details, passwords, or unnecessary sensitive information by email.

3. How We Use Information

We use information to process payments and orders, arrange delivery, handle returns, provide customer support, maintain customer accounts, protect against fraud and unauthorized activity, improve store functionality, maintain business records, and meet legal obligations. Where permitted and consistent with your choices, we use contact information to send marketing you have requested or agreed to receive.

We may obtain information from service providers, including payment, fulfillment, and fraud-prevention providers, to carry out these purposes.

4. Cookies, Analytics, and Advertising

The store uses cookies and similar technologies for functions such as cart contents, checkout, authentication, security, and remembering preferences.

We use Meta advertising services, Google advertising services, and email marketing tools to promote our products, measure campaign performance, and reach audiences likely to be interested in XRAMFY. These services may use cookies, pixels, tags, or similar technologies to process IP addresses, browser and device identifiers, pages viewed, interactions with advertisements, and shopping events such as cart additions and purchases. Advertising partners may associate this information with information they hold to measure results and personalize advertising across websites and services. Email marketing tools process subscription details and message interactions, such as opens and clicks, to manage subscriptions and improve campaigns.

We disclose personal information to advertising partners for targeted advertising and campaign measurement. These disclosures may constitute a "sale" or "sharing" of personal information or processing for targeted advertising under applicable US privacy laws, even when no money is exchanged. Information involved may include online identifiers, device and usage information, and shopping or purchase events.

Where provided, use the store's privacy or cookie controls to manage optional technologies. Browser settings can also limit cookies, although some store functions may not work properly. Where applicable law requires it, recognized browser opt-out preference signals, including Global Privacy Control, must be treated as requests to opt out of covered processing. You can also contact us using the request process below.

5. When We Disclose Information

We disclose relevant information to providers that support the store, including Shopify, payment processors, fulfillment and delivery providers, and providers of customer support or other services actually used. These recipients also include analytics providers, Meta and Google advertising services, and email marketing providers, for the purposes described above.

We may also disclose information when required by law, to respond to valid legal requests, to protect rights and prevent fraud, with your direction or consent, or in connection with a business transaction such as a merger or sale, subject to applicable safeguards.

6. Your Choices and Privacy Rights

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of certain personal information; opt out of covered sale, sharing, or targeted advertising; restrict certain uses of sensitive information where relevant; and appeal certain request decisions. We do not discriminate against you for exercising rights provided by applicable law.

To submit a request, including a request to opt out of sale, sharing, or targeted advertising, contact support@xramfy.com. For an advertising opt-out, use the subject line "Privacy Opt-Out" and provide the email address associated with your interactions with us. We may request additional information needed to locate the relevant records; do not send sensitive identification documents unless requested through an appropriate secure process. We may need to verify your identity and the authority of an agent acting for you. We will respond within applicable legal timeframes and explain any lawful limitations. If your jurisdiction provides an appeal right, you can request review of our decision by emailing the same address with "Privacy Appeal" in the subject line.

You can unsubscribe from marketing emails using the link in those messages. Transactional messages about orders or support may continue.

7. Retention, Security, and International Processing

We retain personal information for as long as reasonably necessary for the purposes described here, including order fulfillment, support, dispute resolution, fraud prevention, and tax or other legal recordkeeping. Retention depends on the information and the applicable requirements.

We use reasonable safeguards appropriate to our processing, but no method of transmission or storage is completely secure. Personal information may be processed outside your state or country by us and our providers. This includes processing in the United States and other countries where our service providers operate. Privacy laws in these locations may differ from those where you live. We apply safeguards required by applicable law.

8. Children, External Links, and Updates

Our store is intended for a general adult shopping audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can review and take appropriate action.

External websites have their own privacy practices. We may update this policy as our practices change and will revise the date above. Where required, we will provide additional notice or obtain consent.

For privacy questions, contact support@xramfy.com.